Perfect IT, Tailored to Fit.
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Reducing your hardware costs while improving stability, security, and availability.
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99%
Customer Satisfaction from Last 100 Surveys
98.57%
Average Satisfaction over ALL Tickets since Jan 2015
0.25h = 15mins, 0.50h = 30mins, 0.75h = 45mins
Average Time in mins to Resolve an Issue across ALL Clients
Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).
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Most Used Words in the Last 90 Days:
Today is the very reason why we are on TS. Every day that goes by relatively easy is payback on our investment.
Jean-Francois Champagne – President – CAE
Great team, friendly and lovely group.
Mountather Karbalaei
Very knowledgeable staff. Always friendly and very helpful with any issues that come up in our office. Very satisfied customers!!
Mary Graziadei – Pryor & Associates
